• Paul Fingleton

56% of Irish tech experts expect intelligent robots in the workplace within five years

Will the digital office future have Robots as we see them now, or will AI assistants fill that role?

A survey by Comtrade Digital Services has found that 56% of Irish IT decision-makers believe that intelligent robots will be in the workplace within the next five years. The independent survey of 133 Irish IT leaders also found that 50% of respondents expect driverless to make their way to Ireland by 2022.

The survey from Comtrade Digital Services shows how Irish tech experts believe digital transformation is taking hold of Irish enterprises and affecting society. It found a strong vote of confidence in the continued growth of the Internet of Things in Ireland, with 74% of respondents foreseeing smart fridges capable of ordering groceries being available by 2022. Other future technologies that IT professionals believe will be available in Ireland by 2022 include drone deliveries (63%), intelligent robots in the home (38%) and 3D printed foods (16%).


“Intelligent robots and other transformative technologies will soon be at the forefront of innovation and increasingly, they will be available in the home and in the workplace. Forward-thinking Irish businesses have the opportunity to embrace this change and in turn reap the many benefits they afford.

- Viktor Kovacevic, Vice President and General Manager, Comtrade Digital Services


While artificial intelligence (AI) and data analytics are becoming more popular in the business world, the research reveals that there is still a preference for humans to make critical decisions. According to the survey, more than three-quarters (76%) of Irish organisations now use AI or data analytics to inform their key decisions. However, only one-in-10 believe that artificial intelligence is more effective than human intelligence when forming business decisions.

Viktor Kovacevic, Vice President and General Manager, Comtrade Digital Services, said: “In order to succeed in today’s business environment, Irish enterprises need to embrace transformative technologies and innovate quickly. These predictions come from the people leading Irish businesses’ IT operations and show that there is clearly a lot of change occurring, which can benefit both consumers and the overall business landscape.

“The use of data analytics and artificial intelligence by most Irish organisations is great to see. Decisions are factually based and can be made in real time – something that is vital for business success today. Most people still favour human intelligence over artificial intelligence, however I expect we will see a shift in mind-sets as AI becomes more widespread and trusted.

“Every day we work alongside Irish companies that want help with their digital transformations so they can innovate faster. We look forward to continuing our work with these organisations as they make a real impact on the world around us.”