ServiceNow to double its Irish workforce with 400 new jobs
ServiceNow, a digital workflow company, has announced plans to create 400 new jobs in Ireland over the next three years. The new roles will be across digital sales, engineering, research and development, and will double the company's current staff numbers in Dublin to more than 800.
The company offers a cloud-based platform for automating workflows, using technologies such as artificial intelligence, machine learning and robotic process automation. It recently partnered with Nvidia to develop generative AI tools for its business.
Bill McDermott, chairman and CEO of ServiceNow, said the investment in Dublin is proof of the company's confidence to create meaningful, sustainable careers.
"We think that Ireland has really become the gateway to the European Union. There's so many things that US companies gain from their relationship with Ireland, and what we think we can do to digitise business in Ireland is pretty dramatic," he said.
ServiceNow has continued to grow across the EMEA region as more enterprises seek to harness the power of its platform to meet their digital needs and help them work faster and more efficiently.
The bolstered workforce will enable ServiceNow to continue innovating solutions that bring IT and business together to create 'exponential enterprises' and operate as one company. A result described as 'A Win for the country" by the IDA.
"It cements Dublin's position as a leading technology hub. ServiceNow's investment in Ireland sends the message to other global businesses that Ireland is a great base as it has the skills they need to expand,"
- Michael Lohan, CEO at IDA Ireland
Taoiseach Leo Varadkar welcomed the announcement and said it was a massive endorsement of Irish talent and a real boost to the tech sector.
"ServiceNow is committed to making the world of work, work better for people. I am proud to see so many Irish hands and minds helping bring that to fruition. The future is digital and we look forward to many jobs, opportunities and investments," he said.
ServiceNow opened its Dublin office in 2018 and last year confirmed it had agreed to a 12-year lease in one of Dublin's most prestigious office buildings, 60 Dawson Street. The new space, which is expected to open in early next year, will house a variety of global and regional teams across a range of functions.
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